Tough TG-4 Support Topics
How Long Does It Take My Battery to Charge
The normal charging time using the supplied charger is approximately 3 hours and 30 minutes (estimated)
Does the E-M5 Mark III allow Flash in the Silent Shutter mode?
Yes! Flash can be set to Allow in the Silent Mode Setting under Anti-Shock/Silent setting in Shooting Menu 2.
What External Grip Can Be Used With The E-M5-MKIII ?
The ECG-5 external grip is designed specifically for the E-M5 Mark III. It is equipped with a shutter release and control dial. Attaching the grip to the camera body provides an improved hold and controls.
Where can I find the instruction manual for my camera?
You can find the E-M5 Mark III camera manual online.
* Download the Manual
Do the batteries in the E-M1X need to be fully charged to do a firmware update?
The E-M1X requires ONE fully charged battery installed in the camera to do a camera firmware update. This model requires up to ten minutes or more for the firmware update to download. Please be patient.
Here is the link to Camera and Lens firmware update instructions.
* Firmware Update Instructions
Olympus Technical Support is happy to help you through this process. If you would like assistance, please contact us at: 1-888-553-4448, Monday - Friday, 9AM - 9PM ET (Closed most major Holidays)
What Remote Cable Release Can Be Used?
The Remote Cable Release (RM-CB2) is a convenient release cable with a pin jack terminal (2.5mm diameter) that features a bulb lock function convenient for long exposures. The connector features an L-shaped design to ensure a compact form when connected to the camera.
The RM-CB2 cable release enables you to focus and trigger your OM-D E-M1 Mark III without the vibration associated with using the shutter release button. This is especially useful for macro and microphotography, where it’s absolutely critical that the camera remains still.
Can I Use Flash in Silent (Electronic Shutter) mode?
Yes! This feature must be enabled.
Menu Settings:
MENU > Shooting Menu 2 > Anti-Shock/Silent > Silent Mode Settings > Flash Mode > Allow
• The flash sync speed is 1/50 s. • At ISO settings over ISO 8000, the flash sync speed drops to 1/20 s and the maximum frame advance rate to 30 fps
What Remote Cable Release Can Be Used ?
The Remote Cable Release (RM-CB2) is a convenient release cable with a pin jack terminal (2.5mm diameter) that features a bulb lock function convenient for long exposures. The connector features an L-shaped design to ensure a compact form when connected to the camera.
The RM-CB2 cable release enables you to focus and trigger your OM-D E-M1 Mark III without the vibration associated with using the shutter release button. This is especially useful for macro and microphotography, where it’s absolutely critical that the camera remains still.
Why is Live ND Shooting "Grayed Out" ?
Live ND Shooting is only available in Manual and Shutter Priority exposure modes.
See page 197 in the full E-M1X user's manual.
What Eyecup Is Compatible?
The EP-15 is bundled with the E-M5 Mark III, E-M5 Mark II, E-M10 Mark III, and E-M10 Mark II.
The EP-16 is a large eyecup design. This accessory blocks external light making the viewfinder easier to use. By using materials with elastic properties, the eyecup fits all eyes, regardless of whether the user is wearing glasses or not. Support from both the eye area and both arms improves stability for a posture that reduces camera shake.
