Service and Repair

Send My Product in for Service

We are sorry to learn that you have a product that is in need of repair. For details on our warranty policies and repair procedures please refer to the information provided with your product or click on the link listed below.

Olympus servicing includes a complete inspection of all functions and repair and/or replacement of all parts necessary to ensure your product meets factory specifications.

 

  1. ‌

    REVIEW OUR REPAIR PROCESS

    Review steps and available benefits to make the process smooth.

    Review Policies and Procedures

  2. ‌

    VIEW OUR PRE-REPAIR TROUBLESHOOTING GUIDE

    Before submitting your repair, check out this handy guide covering common issues and settings. This guide is hosted on the Olympus UK website. If you still need to submit a repair you will need to return to GetOlympus.com (US/Canada site). DO NOT follow the contact or repair links on that page.

    View Pre-Repair Check

  3. ‌

    SUBMIT YOUR REPAIR

    Olympus service and repair includes a complete inspection of all functions, repair and or replacement of all parts necessary to ensure your product meets factory specifications, or "Clean & Check." Please fill out the Repair Request Form using the link below to receive a repair quote and instructions on how to ship your product for repair.
    SUBMIT YOUR REPAIR NOW

    PRO ADVANTAGE MEMBERS
    If you are a Pro Advantage Member utilizing our Repair or Clean & Check services, please call 1-800-622-6372 or visit our Contact Us page to get shipping information before submitting the repair request form.
  4. ‌

    QUESTIONS?

    For questions, call 1-800-622-6372, Monday-Friday, 6:00am to 2:00pm ET.

    Contact Us

    If you are looking for Consumer Replaceable Parts, click HERE

 

GET A 15% REPAIR DISCOUNT & EXPEDITED SERVICE WITH OLYMPUS PRO ADVANTAGE

Designed to meet the needs of professional photographers, Olympus Pro Advantage features:

  • Expedited repair service
  • Free standard overnight shipping to and from repair center
  • Complementary equipment loan for extended repairs
  • 15% discount on out-of-warranty repairs
  • Six month warranty extension on camera bodies
  • Priority phone support

Get all of the above benefits, plus four Clean & Check coupons and a special introductory welcome kit with membership. Ownership of qualifying camera body and lenses required.

JOIN TODAY